Crucial Conversations: Managers/Directors Cohort

When it comes to the health of relationships, teams and organizations, one thing affects everything—communication.

Backed by 30 years of social science, crucial conversation skills represent the standard in effective communication. Improve your skills and get better outcomes by attending a training course.

The communication skills taught in this training focus on a specific kind of interaction—those when stakes are high, opinions vary and emotions run strong. This is not a course on winning friends or winning people to your way of thinking; it’s about strengthening relationships and securing results in the moments that matter most.

This course teaches nine powerful skills for working through disagreement to achieve better resources: Get unstuck, master my stories, start with heart, state my path, make it safe, learn to look, seek mutual purpose, explore others’ paths and move to action.

Crucial Conversations: Managers/Directors Cohort

• When: June 15 to June 19
• Time: 9:30 a.m. to noon each day
• Location: Virtual
• Register today